Privacy Policy

This policy explains how MR Excavator (SOFANATIC LTD, company number 14730492) collects and uses your personal data. We are the data controller and comply with the UK GDPR and the Data Protection Act 2018.

What we collect

Name, billing and delivery address, email, phone number and order details; and technical data such as IP address, browser and device information and site usage. Card payment details are handled by our payment provider and are not stored by us.

How we use it and our lawful basis

  • To perform our contract with you — process orders, arrange delivery and provide support.
  • Legitimate interests — fraud prevention, improving our service and business administration.
  • Consent — where you opt in to marketing (you can withdraw at any time).
  • Legal obligation — accounting and compliance.

Sharing

We do not sell or rent your personal data. We share it only with the suppliers who help us run the business — payment processors, delivery and freight carriers, and hosting and analytics providers — and with authorities where required by law.

Retention

We keep personal data only as long as necessary for the purposes above and to meet legal and accounting requirements, then delete or anonymise it.

Your rights

You have the right to access, correct, delete, restrict or object to processing of your data, and to data portability. To exercise any right, email Sales@mrexcavator.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

See our Cookie Policy for how we use cookies and similar technologies.

MR Excavator · Lytchett House, 13 Freeland Park, Poole, BH16 6FA, United Kingdom · Sales@mrexcavator.co.uk · +44 20 8040 5001 · Operated by SOFANATIC LTD, registered in England & Wales, company number 14730492.